Refund policy
We want you to love your items. To discuss returns or exchanges, please contact info@thethriftycowhand.com
- If you are not happy with your items or your items do not fit, please return full price items within 14 days from the date of delivery for exchange or refund.
- No returns or exchanges on Sale Items.
- Returned clothing items must be clean, with tags, and unwashed.
- We will only send a prepaid return label for any returns or exchanges if the return is a result of our error (you received an incorrect or defective item, etc.).
- All refunds are subject to a 5% restocking fee due to our card processor not refunding merchant fees any longer.